Shoppers who use fitting rooms are 3x more likely to purchase!
Studies show that 70% of clothing shoppers use fitting rooms before purchasing, yet only 1 in 10 consumers are satisfied with the experience. Fitting Rooms are a crucial point in the path to purchase. Without data or influence at this key area, you are missing out on a huge growth opportunity. SmartFit® Fitting Room Management solves this issue!
By installing the SmartFit Fitting Room Management System, retailers gain access to actionable data.
Shoppers were surveyed before and after the installation of the Smart Fit solution and the results showed a 27% INCREASE in customer satisfaction. Learn how SmartFit increases customer satisfaction!
Whatever your customer engagement strategy and staffing model may be, SmartFit® has a solution to meet your goals:
Entry-Get instant notification when customers enter the fitting room area. This is particularly helpful in providing awareness to lean store teams.
Dwell– Get a window into your fitting rooms through our smart sensing technology. Gather usage and occupancy data that can be used to drive operational efficiency and conversion. Improve the fitting room experience by sending timely notifications to your store teams on engagement opportunities, suspicious activity, and inspection reminders.
Assist– Gather usage data and empower your customers to request assistance. Requests can vary from unlocking or reserving a fitting room, requesting sizes and colors, assistance, and cross-sell opportunities.
Monitor fitting room activity through a web-based portal accessible by any computer, tablet or mobile device. The user-friendly interface displays visual notifications of fitting room status, help requests, extended occupancies, and inspection reminders.
Smart Response Featured Solutions
Smart Response is a network of sensors and buttons located within your store that generate alerts for staff when their attention is needed. Each alert and response is recorded and this data is available in your Smart Portal dashboard. Gain valuable insights about what is happening in your store and how staff is responding. Browse the Smart Response products below to learn more.